KHIND PULSE Privacy Policy
Policy Brief and Purpose
This privacy policy (“Privacy Policy”) is issued by Khind Marketing (M) Sdn. Bhd. (“KHIND Malaysia”, “we”, “us”, “our”, “ours”) sets out how KHIND Malaysia uses and protects any information that you give us when you visit, access and/or use our websites (in both web and mobile versions), our mobile application(s) (in both iOS and Android versions), as well as any other web or mobile platforms owned, operated or managed by KHIND Malaysia (such mobile application(s) together with the websites may be collectively or individually referred to as the “Site”).
With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights. KHIND Malaysia complies with the Personal Data Protection Act 2010, the applicable regulations, guidelines, orders, and any statutory amendments or re-enactments made thereunder from time to time (collectively referred to as the “PDPA”).
The PDPA requires us to inform you of your rights in respect of your personal data that is being processed or that is to be collected and further processed by us and the purposes for the data processing. The term “personal data” used herein shall include any information in our possession or control that relates directly or indirectly to an individual to the extent that the individual can be identified or are identifiable from that and other information in our possession, as well as sensitive personal data as defined under the PDPA.
KHIND Malaysia is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, you can be assured that it will only be used in accordance with this Privacy Policy. The PDPA also requires us to obtain your consent to the processing of your personal data. By providing your personal data to us and/or continuing access to our Site, you are deemed to have read and understood this Privacy Policy and you agree to us processing your personal data in accordance with the terms as set out in this Privacy Policy.
Who is covered under the Privacy Policy?
This Privacy Policy applies to our customers, job candidates, our employees, and other business partners such as our contractors, consultants, suppliers, and other entities or persons who provide any amount of information to us.
Policy Elements
What we collect
As part of our operations, we need to obtain, store and process information. Depending on the purpose of the collection, this information includes any offline or online data that makes a product identifiable such as product category, product SKU, images of a product, sell out and sell in data for respective outlets and products. We may also collect and process purchasing order of respective business partners.
What we do with the information we gather
We will use the data as provided and furnished by you to us or collected by us from you or through such other sources as may be necessary for the fulfilment of the purposes at the time it was sought or collected, for the purpose including, but not limited to:
- to communicate with you;
- to process your request to purchase our products or services;
- to deliver our products to your desired address and location;
- to resolve complaints or any delivery issues;
- to understand your product and services need better and to improve our products and services;
- to send promotional emails about new products, special offers or other information which we think you may find interesting using the information which you have provided;
- to administer and give effect to your commercial transactions with us.
- to administer and process any payments related to products and services requested by you.
- for direct marketing purposes and internal record of marketing campaign;
- for market research or surveys and other business analysis;
- for internal administration purposes including internal record keeping;
- for product quality monitoring;
- to enable us to enter into any corporate and commercial transactions with any person or entity;
- to share any of your data with our business partners to jointly develop any products and/or services;
- to share any of your data with the auditor for our internal audit and reporting purposes;
- to enforce or defend our rights and your rights and to meet any applicable legal or regulatory requirements including making disclosure to any governmental authorities or law enforcement authorities under the requirements of any applicable laws, regulations, directions, court orders, by-laws, guidelines, circulars or codes applicable to us;
- for other purposes required to operate, maintain, and better manage our business and your relationship with us, which we notify you of at the time of obtaining your consent; and/or
- for any other grounds or reasons which have not been specifically stated herein, which we will communicate to you at the point of collection of your data.
Links to other websites
Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy.
Use of cookies
We may, from time to time, use "cookies" or other features to allow us or other third parties to collect or share information in connection with your use of our Site.
“Cookies” are identifiers that are stored on your computer or mobile device that record data such as data relating to computer or device, how and when the Site is used or visited, and other activity within our Site. We may link cookie information to personal data. This information is used to keep track of your shopping cart, to deliver content specific to your interests, to enable our third party advertising partners to serve advertisements on sites across the Internet, and to conduct data analysis. Some cookies are essential for you to be able to experience the full functionality of our Site. They allow us to maintain user sessions and prevent any security threats. Some cookies store information such as the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, and the source of the visit. These data help us understand and analyse how well the website performs. Some cookies are used by third parties to provide us with data on the effectiveness of its engagement and promotions. Cookies are a temporary in nature, used solely to improve the efficiency of the last transmission.
You may refuse the use of cookies by selecting the appropriate setting on your browser or device and prevent their installation on your computer. However, please note that if you do this, you may not be able to utilise and experience the full functionality of our Site.
Consequences of not consenting to this Privacy Policy
The collection of your data by us may be mandatory or voluntary in nature depending on the Purposes for which your data is collected. Where it is obligatory for you to provide us with your data, and you fail or choose not to provide us with such data, or do not consent to the above or this Privacy Policy, we will not be able to provide products and/or services to you, enter into an agreement with you, or otherwise deal with you.
Disclaimers
KHIND Malaysia reserves the right to change this Privacy Policy at any time. Please visit this Privacy Policy from time to time to view any updates to the Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy and the use of our Site, or would like to make a complaint or data access or correction request in respect of your data, you may contact us at the contact details below:
Contact Person: Head of Sales
Address: No. 2, Jln Astaka U8/82, Bukit Jelutong 40150 Shah Alam, Selangor, Malaysia
Contact No.: 1800-88-0032 / 03-7839 2090/ 2091/ 2092
Email address: khindonline@khind.com
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise you to check our latest Privacy Policy at our website www.khind.com.my.
Conflicts
This Privacy Policy is issued in English languages. In the event of any inconsistency, the English language version of this Privacy Policy shall prevail.
Date of Issuance of this Privacy Policy: 22 Feb 2024
Date of last modification: 22 Feb 2024